Store Policy

REturns, etc.

While we're unable to accept returns due to our products being a body care item, we're willing to work with you on store credit and replacement. Please email us at tworavenssoap@gmail.com

If for any reason you have a reaction to any of our products, discontinue using them immediately and reach out to us at tworavenssoap@gmail.com 

Wholesale Inquiries

Would you like to carry Two Ravens Soap Company products in your shop?

We'd love to discuss our wholesale options with you. Please send us an email with the products you're interested in carrying.

Jake Miller - tworavenssoap@gmail.com

*Currently not accepting consignment accounts.

help

Have questions you need answered in a timely manner?

Click the "message" bubble on the lower right part of your screen.

I'll respond as soon as possible.

Otherwise, send an email by clicking CONTACT at the very bottom of any page.

APO / FPO Shipping

The web host unfortunately doesn't have a way to checkout with your order using an APO/FPO, however, here's what we can do:

Place your order using your billing address as shipping address. Then, in the comments box, please type out your full APO/FPO address for me. I'll package up your order and ship it out. The difference in shipping price is on me, in support of your service. If you have any questions, send a message via the little bubble on your screen. Thank You!

Accessibility

 

Accessibility Statement for Two Ravens Soap Company Webstore

This is an accessibility statement from Two Ravens Soap Company, LLC.

Measures to support accessibility

Two Ravens Soap Company, LLC takes the following measures to ensure accessibility of Two Ravens Soap Company Webstore:

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

  • Assign clear accessibility goals and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Two Ravens Soap Company Webstore is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Two Ravens Soap Company Webstore. Please let us know if you encounter accessibility barriers on Two Ravens Soap Company Webstore:

We try to respond to feedback within 2-5 business days.

Compatibility with browsers and assistive technology

Two Ravens Soap Company Webstore is designed to be compatible with the following assistive technologies:

  • Google Chrome browser on Windows 10 and newer

  • Firefox browser on Windows 10 and newer

Two Ravens Soap Company Webstore is not compatible with:

  • browsers older than 3 major versions

  • mobile operating systems older than 5 years

Technical specifications

Accessibility of Two Ravens Soap Company Webstore relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Two Ravens Soap Company Webstore , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Two Ravens Soap Company Webstore:

  1. Some website features: There may be some images with missed text alternatives, or colored font missed in our initial website scan because we cannot ensure that all aspects have been fully caught yet. We're scanning each page daily and taking appropriate steps to update. Please let us know if you've come across any accessibility issues. Click the contact us button on our website to report findings.

Assessment approach

Two Ravens Soap Company, LLC assessed the accessibility of Two Ravens Soap Company Webstore by the following approaches:

  • Self-evaluation

Date

This statement was created on 3 May 2021 using the W3C Accessibility Statement Generator Tool.